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WalMart CEO Lee Scott rules the largest department store group in the world with a hard hand. Now he asks of his employees complete flexibility.


Works only when customers are there: The new concept of working at Wal-Mart. (Photo: AP)

The 1.3 million employees of Wal-Mart from her boss so much accustomed.

So they earn on average considerably less than the employees in the competition. The working conditions at the retail chain are so bad that the same employees run away in droves.

This leads, among other things, that the group regularly within a year almost half of its workforce should replace - not to mention the record-breaking number of processes that are permanently pending.

Optimization, reducing

Scott's recent coup is aModel to optimize the working time ", which for a large proportion of employees in the Group according to the Wall Street Journal later this year should be introduced.

Defined work shifts, there will no longer exist. The aim was to make the employees more flexible use than before, puts it at WalMart. In plain English: You should then be on the spot, when the shops are full or new product will be delivered.


Who, when, where and how long is needed, calculates a computer program. It appears that it is within the shortest time needed to plan for the employees of more than 1,500 U.S. branches together.



For the employees this means they must be based on demand and are unable to assess whether they are at end of month ever worked together enough to pay their rent. Tues life situation is so for the employees even harder. Many of them still have a second job in order to contribute financially to keep above water.

The enforcement of the new working model is likely Scott, since 1979, the Group operates, not hard. Company founder Sam Walton once even had him brought to WalMart after him as a tough negotiator, a vendor was noticed.

Unions are the Waltons pupil, who in his spare time likes to shoot quail, an anathema. Consistently he still avoids any influence of employee representatives in the company. Union members are in the ranks of Wall-Mart employees, therefore, hard to find.

Large cost savings to the company

The move was necessary to ensure customer satisfaction to improve, the official justification. Indeed it isScott but rather further to the costs to rotate.

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The working model, with trade unions on the rejection, allows Wal-Mart, the number of employees in weak times to a minimum press. This allows fixed personnel costs are significantly reduced.

Scott had no success, since 2000 at the head of the company is opposed to the expansion in the USA. The 85 loss-making markets in the past year to Metro AG.
Added on 2009-06-21 12:39:07 . ID: 8